What is the return method, and do I have to pay a return shipping charge？
After receiving easy-healthy-lifestyle clothes/backpacks, we accept return/refund requests within 30 days. Exceeding the deadline, We will no longer be responsible for this.
We accept returns by mail and have no restocking fees!
- If you have got defective or damaged clothes/backpacks, and if you need to exchange them for the same clothes/backpacks, please send us an email at [email protected] to get the operation process and return address. It’s free to replace.
- Suppose you received the wrong style of clothes/backpacks or wrong size clothes/backpacks, or you received any broken clothes/backpacks, or the quality of the clothes/backpacks you received is poor/defective. In that case, easy-healthy-lifestyle is responsible for return postage fees and replacement fees.
- If you chose the wrong clothes/backpacks due to a changed mind, don’t like it, etc. The customer is responsible for return postage fees and replacement postage fees.
Just fill out the form below and submit a return request.